Mobile carriers require every organization that sends automated texts to register. This tells them who is responsible for your messages, and it is a one-time step for your account.
A number cannot send messages until its registration is complete. MojoTxt will not send from an unregistered number. This applies to local numbers and to toll-free numbers.
How to register
- Log in and go to Carrier Registration. You can also click your name at the top right, choose Account & Billing, then Carrier Registration.
- Under Register with the carriers, click Register local numbers. For a toll-free number, click Verify and the number.
- Fill in the form. It takes about 10 minutes and is one page, so finish it in one sitting.
- Click Check and submit. We check your details the way carrier reviewers will. If everything looks right, we submit it for you. If not, we show you what to fix.
You need your legal name and EIN exactly as the IRS has them, a street address, a live website, the name and contact details of someone who can speak for your organization, a support email address, and a description of what you text people about.
If you have no EIN, you may be able to register as an individual.
Questions and answers
How long does it take?
The form takes about 10 minutes. Carrier review usually takes a few business days, and sometimes up to two weeks. We email you when your registration goes to the carriers, if we need anything from you, and when it is approved.
Where can I see my status?
On the Carrier Registration page. If the status says Action needed, read what we need from you and click Update and resubmit.
What does it cost?
Your first registration is included, and toll-free verification is free. If the carriers reject an organization registration because the details were inaccurate, re-registering may carry the carrier's $4.50 fee. Businesses sending more than 6,000 messages a day can choose paid high-volume options, which the form explains.
What happens if I do not register?
Your messages will not go out. MojoTxt does not send from an unregistered number. If a send is attempted, the Message Log shows the reason Number Not Registered.
Do I register again when I add a number?
A new local number joins your existing local registration. On the Carrier Registration page, click Apply registration if the number shows that button. Each toll-free number needs its own verification. If you have both local and toll-free numbers, each kind needs its own step.
My number is registered, but my messages are still being blocked. Why?
Registration lowers the chance of blocking, but carriers still filter message content. See Troubleshooting Carrier Blocking.
Need help? Email support@mojotxt.com.