People can give to your organization by texting your MojoTxt number. This article shows you how to set that up and what your donors will see.

You need an active account with a phone number, and a completed carrier registration. Your number cannot reply to anyone until that registration is done.

Step 1: Connect a payment service

Your payment service charges your donors, stores their payment information, and deposits the money in your bank account. MojoTxt works with Stripe, Nelnet Payment Services (formerly PaymentSpring) and BluePay. Connect yours from Payment Services under Account & Billing. See Information About Payment Services.

Until a service is connected and test mode is turned off, donations are simulated and nothing is charged. You can set up your funds first and go live later.

Step 2: Create a fund

  1. Log in. If you have more than one number, make sure the right one is selected.
  2. Click Donations under Tools in the left-hand column.
  3. Click New Fund.
  4. Type a Fund name, such as General Fund or Missions.
  5. Type a Keyword. This is the word people text to give. You can use GIVE or DONATE, or something specific like MISSIONS.
  6. Click Create fund.

Step 3: Choose your settings (optional)

Open the fund and click its Settings tab.

  • Thank-you message: sent to the donor after a successful gift.
  • Default amount: used when a donor does not give an amount. Leave it blank to ask them.
  • Default schedule: used when a donor does not say how often to give. Choose Ask donor to ask them. See Accepting Repeating Scheduled Donations.
  • Amount request message: changes the text that asks for an amount.
  • Show this fund when people make a donation: uncheck this to hide the fund from the list of funds. People can still give by texting its keyword.

What your donors do

Once your number is registered, a donor texts the keyword, and can add an amount and a schedule. For a keyword of GIVE, any of these work:

  • GIVE
  • GIVE 10 or GIVE $10.00
  • GIVE 100 WEEKLY

The schedule words are ONCE, WEEKLY, BIWEEKLY and MONTHLY. If anything is missing, MojoTxt asks for it. A donor can also text an amount on its own, or the word GIVE or DONATE even if you have no keyword by that name, and MojoTxt asks which fund if you have more than one. Gifts by text can be between $1 and $5,000.

First-time donors get a link to a secure payment page. You can add your logo and colors to this page from Branding under Management in the left-hand column.

Returning donors with saved payment information can finish by text. They reply:

  • CONFIRM to give with their saved payment information.
  • CHANGE to use a different card or account.
  • EXIT to end the donation.

Tell donors to use EXIT, not CANCEL. CANCEL is a stop word. It removes the person from all your lists and daily programs, ends their repeating gifts, and stops all messages from your number.

If someone stops partway through, they get a reminder text to finish.

For more detail, see Donations.