Donors can set up a gift that repeats weekly, every two weeks or monthly. This article explains how to offer repeating gifts and how they are managed.

Repeating gifts need a connected payment service with test mode turned off. In test mode, scheduled gifts are paused.

Three ways to offer repeating gifts

  • The donor says so. They add a schedule word to their text: ONCE, WEEKLY, BIWEEKLY or MONTHLY. For a keyword of GIVE, they might text GIVE 100 WEEKLY.
  • MojoTxt asks. On the fund's Settings tab, set Default schedule to Ask donor. If a donor does not give a schedule, MojoTxt asks how often they want to give.
  • The keyword decides. Set Default schedule to Weekly, Biweekly or Monthly to make a keyword just for repeating gifts. Add a Default amount and you can offer something like "Text MISSIONS to give $50 a month." Only do this if people know what to expect when they text the keyword.

A donor can have one repeating gift per fund.

What your donor receives

  • After the first gift: a text with the date of the next one, which ends "To change or stop your repeating donations, reply DONATIONS at any time."
  • About a day before each gift: "Your weekly $10.00 donation to Fund Name is scheduled to be given tomorrow. Reply DONATIONS to change or cancel repeating donations."
  • After each gift: a thank-you text that says "Your weekly $10.00 donation to Fund Name has been given" and ends "Reply DONATIONS to change or cancel repeating donations."
  • If a gift fails: a text explaining the problem and asking them to reply CHANGE to update their payment information or EXIT to stop the scheduled donation. For some failures they can also reply RETRY.

How a donor changes or stops a gift

  • Text DONATIONS to get a link to their settings page, where they can change or stop a repeating gift.
  • Text STOP and the fund's keyword, such as STOP MISSIONS, to end the gift to that fund.

STOP by itself ends every repeating gift on your number and also stops all messages to that person. Tell donors to use DONATIONS if they only want to change a gift.

Manage scheduled gifts yourself

  1. Click Donations under Tools in the left-hand column.
  2. Open the fund and click the Scheduled tab.
  3. You see each donor, their schedule, amount, next donation and last status. Click Cancel next to a gift to stop it. Past gifts are not affected.